Launch Ready Rescue service terms

Launch Ready Rescue is provided by Péter Kiss (NIE Z0486396C), Calle Las Huertas 15, 29788 Frigiliana (Málaga), Spain, trading as Launch Ready. These terms add to the general Terms of Service; where they differ, these terms apply to Rescue services.

Rescue is offered to businesses and professionals. By purchasing you confirm you are acting for business or professional purposes. Nothing in these terms limits rights that cannot be excluded under applicable law.

For €199 plus applicable taxes, one website or web application receives:

• one full Launch Ready scan (up to 300 pages, within the scanner's capabilities);
• human verification of up to 5 high-priority findings;
• manual testing of up to 3 customer journeys agreed in the intake;
• a written report with priorities, evidence, recommended fixes and a launch recommendation;
• on request, the same report without Launch Ready's name or logo;
• one follow-up clarification email and one validation rescan requested within 7 days of delivery.

Not included: development or remediation, penetration testing or security certification, legal or data protection compliance certification, formal accessibility (WCAG) certification, analytics attribution checks that require account access, exhaustive testing across devices, browsers, roles or checkout combinations, and unlimited meetings or revisions.

We aim to deliver within 2 business days after we have (a) confirmed payment, (b) received a complete intake including your authorization to test, and (c) any access we reasonably need. The delivery window pauses while the site is unreachable, blocks our access, or we are waiting for information from you.

You confirm that you own the website or are authorized by its owner to commission the review. We do not perform penetration tests. We will not create real transactions, send real messages to third parties or change production data without your separate, explicit approval. Do not send passwords, API keys or other credentials through the intake form or by email; we will agree a secure method if access is needed.

The report is a professional opinion based on a limited review at a point in time. We do not guarantee that every issue will be found, that the website is secure or legally compliant, or that fixing the issues will produce any particular traffic, conversion or revenue result. Automated scanner results are reported as produced; human priorities are stated separately.

You may share the report with the owner of the website, including under your own business name. When you do, you are responsible for how you present it to them, and the limits in this section still apply. Our obligations remain to you as the buyer.

• Before work starts (before we begin the scan), you may cancel for a full refund.
• If we cannot deliver because of a problem on our side, or we decide the site is out of scope before work starts, we refund in full.
• If the site is unreachable or the intake or access is incomplete, we will contact you. If the issue is not resolved within 14 days, we may close the order and refund the amount paid minus a reasonable charge for work already performed, which we will explain to you.
• Once the report is delivered, the service is complete.

Refunds go back to the original payment method.

Fix Sprints (from €399) are separate engagements, quoted in writing after we agree the list of issues, the technology and the access. A Fix Sprint covers up to 2 hours of implementation unless the quote says otherwise. Work outside the agreed list is quoted separately.

We treat your intake answers, findings and report as confidential and use them only to provide the service. Personal data is processed as described in our Privacy Policy.

To the extent permitted by law, our total liability for a Rescue service is limited to the amount you paid for it. We are not liable for indirect or consequential losses, including lost profits or revenue.

These terms are governed by Spanish law; disputes go to the courts of Málaga, Spain. Questions: support@uselaunchready.com.